The Challenge

When Unicorn Bake Shop reached out in 2021, their primary goals were to:

  • Introduce more customers to thier bake shop
  • Retain existing customers through better engagement strategies
  • Grow sales of cupcakes, cookies, custom cakes, and subscription-based “Cupcake of the Month” deliveries

At the time, their marketing approach primarily relied on organic social media posts, and while they had an existing Square e-commerce platform, it wasn’t being fully utilized for email marketing, ads, or customer retention.

67%

Increased Web Traffic

in less than a year

70

Cupcake Club Subscribers

$1,271.76

Sales

From 1 marketing email

“Ovenlight takes such great care of us!! As a small business owner, I struggled to find a marketing partner who would care about the success of my shop as much as I do but now Adam is my secret weapon! It’s such a relief to know he’s strategizing in the background to keep us in front of the customers we want to serve. 15/10 would hire again! ✨”

Carrie Padian

Owner, Unicorn Bake Shop

The Solution

OVENLIGHT Marketing developed and implemented a comprehensive digital strategy that included:

E-commerce and Email Marketing:

  • Set up and managed monthly email campaigns using Square’s integrated platform.
  • Created a branded monthly newsletter highlighting cupcake specials, promotions, and contests.
  • Successfully launched the Cupcake Club subscription service, growing it to 60 monthly subscribers.

Improved Brand Presentation:

  • Advised the client to invest in professional product photography, elevating their visual branding across all platforms.
  • Redesigned their website layout to better showcase products and improve navigation.

Social Media and Paid Advertising:

  • Ran strategic social media promotions and contests to engage customers and increase visibility.
  • Managed paid advertising campaigns, optimizing Google Ads to achieve a 250% increase in transactions (January-February 2022).

Website Traffic Growth:

  • Increased monthly website visitors from 1,077 in July 2021 to 1,804 by February 2022—a growth of 67%.

Email Design

Graduation Party Cupcakes

Social Media Contest

Like and Share to Win (Facebook and Instagram)

Photo Layout for Email

Results

Through consistent and creative efforts, Unicorn Bake Shop achieved the following:

Email Marketing:

  • Increased brand awareness with monthly newsletters.
  • Boosted email-driven revenue to over $8,029 in a four-month period (Aug-Nov 2022).

Cupcake Club Subscriptions:

  • Launched the service and scaled it to 70 monthly subscribers, creating a reliable revenue stream.

Google Ads Performance:

  • Achieved a 77.75% improvement in conversion rate and a 250% increase in transactions in one campaign period.

Traffic Growth:

  • Website sessions grew by 67% in less than a year, with bounce rates decreasing by 15.84%, reflecting improved engagement.

Let’s Make Things Happen

Adam Friedman

Adam Friedman

Digital Craftsman